Electronics software with the serial number on the invoice
In electronics the individual unit matters. A warranty claim two years from now resolves to one serial number on one invoice on one date — and if that was never captured at the counter, the answer is an argument you will probably lose.
- Sold on
- INV-1184 · 22 Nov 2025
- Customer
- R. Shanmugam · 98xxx xxxxx
- Warranty
- 24 months · expires 21 Nov 2027
- Service history
- 1 job · screen replaced 04 Mar 2026
What electronics businesses use it for
Serial and IMEI capture
Scanned in at goods inward and out at billing, so every unit’s history is a lookup rather than a search through paper.
Warranty resolved instantly
Type a serial and get the invoice, the date, the customer and whether it is still in warranty.
Service jobs against the sale
A repair is raised against the unit it concerns, with parts consumed from stock and the job’s cost visible.
Fast-moving stock control
Models turn over quickly and dead stock is expensive. Slow-moving and ageing reports per model and per store.
Price protection and schemes
Brand schemes, price drops and claims tracked against the stock they apply to rather than reconciled from emails.
Multi-store transfers
Moving a specific unit between shops moves that serial, so the stock statement and the shelf agree.
How an electronics business sets it up
- Mark models serial-tracked. Phones, appliances and anything with a warranty. Accessories usually do not need it.
- Scan at goods inward. Serials captured on the GRN, which is the only moment this is cheap to do.
- Scan at billing. The invoice records the exact unit that left the shop.
- Look it up later. By serial, for warranty, service or a recall.
Electronics questions
Can I look up a warranty from an IMEI or serial number?
Yes — the serial is on the invoice line, so one lookup gives you the sale date, the customer, the warranty status and any service history. That is the single most useful thing serial tracking buys you.
Does tBiz handle service jobs?
Yes, raised against the specific unit, with parts consumed from stock and labour recorded, so the cost of servicing a model is visible rather than buried in overheads.
Is scanning serials at goods inward slow?
It takes a few seconds per unit with a scanner, and it is the only moment the information is cheap. Capturing it later means reading it off a box, which is far slower and frequently wrong.
Can I transfer a specific unit between shops?
Yes. A transfer moves that serial, so both stores’ stock statements stay accurate down to the individual unit.
Related
Start capturing serials tomorrow
Mark one model serial-tracked free and answer your next warranty claim in five seconds.